Stop losing emergency jobs when you miss the phone.
RescueDesk answers inbound calls, collects the critical details (address + loss type + urgency), and sends your on-call tech an instant alert. It can also route to Calendly for scheduling when appropriate. (Positioned like an AI answering service that handles calls and booking 24/7 — but tailored for restoration.) :contentReference[oaicite:3]{index=3}
Demo line note: If you enable call recording, always play a recording disclosure at call start (safe default).
Owners don’t want “AI.” They want jobs captured.
The pitch is simple: calls answered instantly, correct intake captured, and the on-call person gets the alert fast. (Same core promise used by AI answering services — answer questions + book appointments + send details 24/7 — but adapted for restoration.) :contentReference[oaicite:4]{index=4}
Instant pickup
No hold time. No voicemail.
When a homeowner is panicking, the winner is whoever answers first.
Clean intake
Short questions. Confirmed answers.
Less confusion, fewer callbacks, fewer “what did the caller say?” situations.
Dispatch alert
On-call notified immediately.
Address + loss type + urgency delivered to your tech in one message.
Voicemail vs. answering service vs. RescueDesk
This is the exact decision your prospect is already making in their head.
| Feature | Voicemail | Answering service | RescueDesk (AI) |
|---|---|---|---|
| Answers instantly | No | Sometimes | Yes |
| Consistent emergency intake | No | Inconsistent | Yes |
| Books appointments | No | Limited | Yes (Calendly) |
| Storm surge handling | No | Queues | Parallel calls |
| Call notes + transcripts | No | Sometimes | Optional |
Done-for-you implementation + predictable monthly support
You’re not buying “a tool.” You’re buying a deployed intake + dispatch system. (AI answering services commonly position this as answering calls + booking + sending details 24/7 — we focus it on restoration dispatch.) :contentReference[oaicite:5]{index=5}
Implementation
Loss type, urgency, address, insurance, callback.
Instant SMS/email to your on-call person.
24/7 or after-hours/overflow, plus escalation.
Test calls + scenarios before launch.
Usage costs (voice minutes) are billed separately so you don’t get crushed by storm surges.
Monthly support
“After-hours / overflow” can be priced lower, but keep it simple at first: sell one plan, deliver consistently.
Short answers. No fluff.
This is where you remove doubt so they actually book the demo.
Is this inbound-only or outbound calling?
Inbound-only for operations. You can run outbound follow-up later, but your core offer is inbound dispatch + intake.
Can it book appointments in Calendly?
Yes. It can send the caller to a booking flow or schedule directly depending on your setup. For emergency calls, dispatch intake comes first.
Do you record calls and store transcripts?
Optional. If enabled, we can store recordings/transcripts for QA. You should use a call-opening disclosure for recording consent.
How fast can we go live?
Usually within 72 hours after you provide routing rules, on-call contacts, and your Calendly link (if used).
What if the AI gets something wrong?
We build guardrails: short questions, confirmations, and escalation rules. We tune using real call outcomes.
Do I need to change my business number?
No. You can forward after-hours/overflow to the AI line, or route calls based on your existing phone system.
Book a demo or call the AI
Best next step: book a 15-minute demo. If you’re curious, call the AI demo line first.
Book a demo (human)
You’ll get a walkthrough + recommended setup for 24/7 vs after-hours.
Replace the Calendly link in the code: YOUR_CALENDLY_LINK_HERE
Call the AI demo receptionist
Hear how it handles intake questions (address, loss type, urgency) and transitions to scheduling.
If this number isn’t live yet, set it up first—otherwise callers will hit nothing.
Plain-English terms (starter)
This is not legal advice. Replace with a proper terms page later.
Scope
RescueDesk is an inbound call answering and intake system. Results depend on call volume, routing, and client operations.
Client responsibilities
Client approves scripts, routing rules, and any call recording disclosures. Client is responsible for complying with local and industry rules.
Billing
Setup fee is one-time. Monthly subscription continues until canceled. Usage-based voice costs may apply.
Basic privacy (starter)
Replace with a full policy once you finalize recording/transcripts and vendors.
What we collect
Caller-provided details (name/number, address, issue), and optionally call recordings/transcripts if enabled by the client.
How we use it
To provide call answering, intake summaries, dispatch alerts, and service improvement.
Retention
Retention depends on the client’s settings. Clients can request deletion where applicable.