Privacy Policy

Effective Date: February 26, 2026

This Privacy Policy explains how LeadRescuePro LLC collects, uses, discloses, and protects personal information.

1. Information Collected

  • Caller phone numbers.
  • Caller names.
  • Caller ZIP codes and service area details.
  • Call metadata, including timestamps, duration, routing outcomes, and technical logs.
  • Usage metrics, including account activity and feature usage.
  • Account information, including contact, business, authentication, and billing details.

2. Processor vs. Controller Roles

For account and billing information, LeadRescuePro acts as an independent data controller. For caller and lead data processed through client-configured workflows, LeadRescuePro generally acts as a processor or service provider on behalf of the Client, which remains responsible for lawful collection and use.

3. How Information Is Used

  • Provide, operate, maintain, and improve Services.
  • Execute configured inbound call workflows.
  • Support lead qualification, appointment scheduling, and account administration.
  • Process payments and usage billing.
  • Provide support and operational communications.
  • Detect, prevent, and investigate abuse, fraud, and security incidents.
  • Comply with legal obligations and enforce contractual rights.

4. Legal Basis for Processing

Where required by law, processing is based on contract performance, legitimate interests, legal obligations, and consent where consent is required.

5. Data Retention Policy

Information is retained only as long as necessary for service delivery, security, legal compliance, dispute resolution, and contract enforcement. Retention periods vary by data category and legal requirements.

6. Data Security Measures

LeadRescuePro uses reasonable administrative, technical, and organizational safeguards, including access controls, monitoring, least-privilege access, and encrypted transmission where applicable. No security measure guarantees absolute protection.

7. Third-Party Processors

  • Twilio (telephony infrastructure).
  • Stripe (payment processing and billing operations).
  • External APIs (integrations where enabled).
  • Cloud hosting and infrastructure providers.

8. Cookies and Tracking

We use cookies and similar technologies for authentication, session continuity, analytics, fraud prevention, and service reliability. Browser controls may limit cookies, which may impair service functionality.

9. Cross-Border Data Transfers

LeadRescuePro operates in the United States and may process data in other jurisdictions used by service providers. Where required, appropriate safeguards are applied for transfers.

10. User Rights (Access, Correction, Deletion)

Subject to applicable law, individuals may request access, correction, and deletion of personal data. Verification may be required before request completion.

11. Law Enforcement and Legal Disclosure

LeadRescuePro may disclose information when required by subpoena, court order, lawful governmental request, or where reasonably necessary to protect rights, safety, property, or legal compliance.

12. Contact for Privacy Requests

Submit privacy requests to hello@leadrescuepro.com.

13. Children's Data

Services are intended for business use and not directed to children under 13. We do not knowingly collect personal data directly from children under 13.

LeadRescuePro LLC
Wyoming Filing Number: 2025-001843865
Registered Agent Address: 30 N Gould St Ste N, Sheridan, WY 82801
Support: hello@leadrescuepro.com